Terms and Conditions

These terms and conditions govern the use of the CLAPS platform, including the website, casino games, sportsbook, and any related services made available to players in Canada. By registering an account and using the platform, a player agrees to be bound by these terms in full. This document sets out the rules covering eligibility, account registration, deposits and withdrawals, bonus terms, game rules, responsible gambling, prohibited activities, liability, and dispute resolution. Players are encouraged to read this document carefully before creating an account or making a deposit.

Acceptance of Terms

Access to and use of CLAPS constitutes acceptance of these terms and conditions, along with any related policies referenced within this document, including responsible gaming and privacy provisions. If a player does not agree with any part of these terms, they should not register an account or continue using the platform. CLAPS reserves the right to update these terms from time to time to reflect changes in operations, applicable regulation, or the range of products offered. Continued use of the platform after such changes are published constitutes acceptance of the revised terms.

Eligibility and Age Restriction

CLAPS is intended for use by individuals who meet the legal minimum age for online gambling in their province of residence. In most Canadian provinces the minimum age is 19, while Alberta, Manitoba, and Quebec set the minimum age at 18. It is the player’s responsibility to confirm that participating in online gambling is lawful in their specific location before registering. Accounts found to belong to individuals below the applicable legal age will be closed, and any balance may be handled in accordance with the operator’s internal review process. Age verification may be requested at any point, including before deposits, gameplay, or withdrawals are processed.

CLAPS does not knowingly permit access from restricted jurisdictions where online gambling is prohibited by local law. Players are responsible for understanding the legal status of online gambling in their own jurisdiction. The operator reserves the right to restrict, suspend, or decline service to any individual or region at its discretion, particularly where local regulation is unclear or subject to change.

Account Registration

Creating an account requires an email address and a password, and registration is designed to take under a minute. Formal identity verification, commonly referred to as Know Your Customer or KYC, is not required at the point of signup. However, full identity verification, which may include a passport or government-issued identification, proof of address, and in some cases a declaration of source of funds, can be requested at any time at the operator’s discretion, including before a withdrawal is processed. This approach allows for a quick start while preserving the operator’s ability to meet anti-fraud and anti-money-laundering obligations.

Each player is permitted to hold one account. Duplicate accounts, accounts registered using false information, or accounts used to circumvent bonus eligibility rules or withdrawal limits may be suspended or closed. Players are responsible for keeping their login credentials confidential and for all activity conducted through their account. Any suspected unauthorized access should be reported to customer support as soon as it is identified.

Deposits and Withdrawals

CLAPS operates as a crypto-first platform. Deposits are made using supported cryptocurrencies, and credit or debit card purchases are routed through a third-party exchange service to acquire crypto before funds reach the player’s account. There is no direct fiat deposit option. All transactions rely on SSL and HTTPS encryption together with user-specific wallet addresses to help protect financial data during transfer.

Deposits are typically credited instantly across supported crypto methods once network confirmations complete. Withdrawals are generally processed within zero to eight hours, though pending review may extend this to up to twenty-four hours. A daily withdrawal ceiling applies, generally in the region of five thousand euro or its equivalent in Bitcoin, subject to market rate fluctuation, applied per twenty-four-hour period. No direct casino fees are stated for deposits or withdrawals, though standard blockchain network fees may apply depending on the cryptocurrency used and network congestion at the time of transfer.

Bonus Terms and Conditions

Bonuses offered on the CLAPS platform are governed by specific rules relating to eligibility, wagering requirements, validity periods, and game restrictions. These rules apply regardless of any promotional description used elsewhere and take precedence in the event of any inconsistency. Participation in any bonus is optional and subject to the player meeting all stated conditions at the time of activation and throughout the wagering period.

The welcome package consists of four separate deposit stages, each of which must be activated before the corresponding deposit is made, and no bonus code is required. Free spin winnings under this package are wager-free and are credited as withdrawable cash rather than being subject to further playthrough. The minimum deposit to qualify for each stage is ten USDT or its equivalent, and each stage carries its own wagering timeframe of seven days from activation.

Wagering requirements apply to the deposit bonus amounts, while winnings generated from free spins carry no further wagering obligation. Maximum bet limits while a bonus is active are not specified in the operator’s published bonus documentation and players should refer to the in-account bonus terms for the most current figure. Maximum conversion limits and any excluded payment methods for bonus eligibility are similarly not detailed in current published material; where such information is unavailable, players should treat the bonus terms displayed within their account dashboard as authoritative.

Additional bonus mechanics operate under their own conditions. A one-time free spins reward tied to email confirmation, weekly cashback calculated as a percentage of net losses over a rolling seven-day period, randomly awarded free spins on select Pragmatic Play titles, tournament-style prize pools with fixed entry conditions, and a points-based loyalty programme each carry individual eligibility rules, wagering conditions where applicable, and crediting schedules. Weekly cashback, for example, is calculated in tiers based on losses over the prior week, is subject to a wagering requirement before withdrawal, and is credited on a fixed weekly schedule. Players with an active self-exclusion status are not eligible for any wagering-based bonus during the exclusion period.

CLAPS reserves the right to withhold or reclaim bonus funds and related winnings where bonus abuse, use of prohibited strategies, or violation of these terms is identified. All bonus-related decisions are made in accordance with the specific terms attached to each individual promotion at the time it was active.

Game Rules and Fair Play

Games offered on the platform, including slots, live dealer titles, and other casino content, are supplied by third-party studios and are subject to the rules published by those providers within each game’s information screen. Outcomes in casino games are determined by random number generation, and CLAPS does not control or influence individual game results. Any discrepancy between a game’s displayed result and the platform’s recorded transaction history will be reviewed using the recorded server-side data as the primary reference point.

Players are expected to use the platform in good faith and in accordance with the rules of each individual game. Exploiting software errors, using automated betting tools, or engaging in collusion with other players is prohibited and may result in account suspension and forfeiture of any related winnings.

Responsible Gambling

CLAPS supports responsible gambling practices and provides tools to help players manage their activity, including deposit limits and self-exclusion, both of which are available on request through customer support. Players are reminded that gambling involves financial risk and should only be undertaken with funds that a person can afford to lose. The legal minimum gambling age applicable to a player’s province, either 19 or 18 depending on jurisdiction, applies at all times, and identity verification may be used to confirm age compliance.

Players who believe their gambling activity has become problematic are encouraged to make use of the self-exclusion tool or to contact independent responsible-gambling support organizations for confidential guidance. Players with active self-exclusion status will have wagering-based bonus eligibility suspended for the duration of the exclusion period. Further detail on available tools and support resources is provided in the dedicated responsible gaming section of the platform.

Prohibited Activities

Use of the platform for money laundering, fraud, identity theft, or any other unlawful purpose is strictly prohibited. Players must not attempt to manipulate bonus terms, create multiple accounts, or use the platform on behalf of a third party. Any account found to be involved in prohibited activity may be suspended pending investigation, and funds associated with such activity may be withheld in accordance with applicable anti-money-laundering obligations.

Restricted Regions

Access to the platform may be limited or unavailable in certain jurisdictions where online gambling is restricted by local law. It is the player’s responsibility to determine whether accessing and using the platform is lawful from their location. CLAPS reserves the right to restrict service to any region at its discretion, including in response to changes in local regulation.

Privacy and Data Handling

Personal information collected during registration and ongoing platform use, including identity verification documents where requested, is handled in accordance with the operator’s data protection practices. Wallet transactions and personal data are protected using SSL and HTTPS encryption, and user-specific wallet addresses are used to help safeguard financial activity. Further detail on how personal data is collected, used, and retained is available in the platform’s dedicated privacy documentation.

Account Suspension and Closure

CLAPS reserves the right to suspend or close an account where these terms have been breached, where fraudulent or suspicious activity is identified, or where required by applicable law. In cases of suspension pending investigation, any pending withdrawal requests may be paused until the review concludes. Players may also request closure of their own account at any time by contacting customer support, and any legitimate balance will be handled in accordance with standard account closure procedures.

Limitation of Liability

CLAPS provides the platform on an as-available basis and does not guarantee uninterrupted or error-free access at all times. To the extent permitted by applicable law, the operator’s liability for any loss arising from use of the platform, including technical faults, delays in processing, or third-party service disruption, is limited. Nothing in this section is intended to exclude liability that cannot lawfully be excluded under the laws applicable to the player.

Complaints and Dispute Resolution

Players who have a concern regarding their account, a transaction, or a bonus should first contact customer support, which is available through live chat around the clock in English. Support staff will review the matter and aim to provide a resolution or a clear explanation of next steps within a reasonable timeframe. Where a dispute cannot be resolved directly with support, players may escalate the matter through any independent dispute resolution channel made available in connection with the operator’s licence, details of which can be requested from support.

Governing Law

These terms and conditions are governed by the laws and regulatory framework applicable to the operator’s licence. Any dispute arising from use of the platform will be interpreted in accordance with that framework, without prejudice to any statutory rights a player may hold under the laws of their own province or territory. Players are encouraged to review these terms periodically, as they may be updated to reflect operational or regulatory changes, and to consult the responsible gaming resources referenced within this document, such as those found on the responsible gaming page, for guidance on maintaining safe play habits.